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34501 Utica Road
Fraser, MI  48026
586-294-4070
3162 Packard Road
Ann Arbor, MI  48108
734-389-7900
6111 N. Canton Center Rd
Canton, MI 48187
734-667-5251
9701 Village Place Blvd
Brighton, MI  48116
810-229-6651
 
 
 
 
 
 
 
 
 
 

Sales - Part Time - Ann Arbor

Job Description

This is an entry level sales position in our Ann Arbor location. Training will be completed in our Canton facility before the opening of Ann Arbor later this year.  Enthusiasm for bicycles and strong interpersonal skills are a must. The primary responsibilities of the Sales position are to engage customers and help them find the right products for their desired cycling experience.  You will report directly to the Store Manager.

Key Tasks

  • Answer customers' questions, and provide information on procedures or policies in the store and on the phone.
  • Greet customers entering establishments.
  • Guide customers through entire bike and accessories sales process.
  • Build and maintain relationships with customers.
  • Must become familiar with all products the store stocks.
  • Share product knowledge and enthusiam for bikes with customers.
  • Issue receipts, refunds, credits, or change due to customers.
  • Maintain clean and orderly retail environment.
  • Offer customers carry-out service at the completion of transactions.
  • Resolve customer complaints.

Ideal Candidate

  • Will achieve good customer relations by having a helpful and friendly attitude.
  • Will deal with customer complaints in a professional manner and correct the issue quickly and easily.
  • Has the ability to learn various computer programs and systems quickly.
  • Has the ability to communicate with associates and customers.
  • Will be a strong team player yet still able to work independently with minimal supervision.
  • Is willing to learn and be cheerful, with a positive attitude.
  • Is available seasonally and can work primarily evenings and Saturdays.
  • Is willing to work overtime (with proper compensation) when required.
  • Will participate in cycling activities sponsored or endorsed by the shop.
  • Previous experience is not required, but is a plus.

Compensation / Hours

  • Minimum wage initially with performance review 30 days after start date.
  • Significant discounts to employees on products for personal use.
  • Training will be provided continously during employment.
  • Hours will vary with season and may include overtime when required by customer demand.
  • Schedules are posted 1 week in advance and requests for time off must be made 1 week in advance of that.

Application

We are now accepting applications for this position until filled.  Candidates are asked to complete a questionnaire on-line and will be notified shortly after to schedule an inteview.