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STORE POLICIES as of 10/1/20

Our showroom is now OPEN to customers and we are operating under normal business hours. Masks are required and will be provided should you need one. Hand sanitizer is also available. We ask that you please try to maintain social distancing rules and respect the personal space of others in the store.

Repair Services: All bicycle repair services are beginning to normalize with the exception of part availability. We now are promising repairs to be completed in less than 1 week. Again, supply issues are a limiting factor for us. Advance reservations are no longer necessary, so please just use the normal service entrance on the side of the building and we will try to provide an estimate while you wait.

Sales: Since the showroom is now open, customers are welcome to browse our inventory in-person. Please be aware we are still struggling to source bicycles and that we have a limited supply. At the checkout counter we have installed barriers and placed marks on the floor for proper distancing.

Bike Fitting: Our Precision Bike Fit is a very in-depth process that involves the fitter and client being in a very close proximity for an extended period of time. We are taking all precautions to stay safe and minimize the risk of exposure to either the fitter or client. If you are comfortable with this, we are now accepting appointments and are about 1-2 weeks out from today's date. Please call the shop to schedule.

Online Sales: We are working to properly launch our website to offer online sales that can either be picked up, using curbside pickup, or shipped right to your door. We will announce when this is fully functioning. We expect to have this running in time for the holiday season.

Stay safe and shop from home!

We have partnered with one of our largest vendors to provide delivery to your address directly from their warehouses during this unique time. They have several locations throughout the country and carry a wide array of cycling products. Please contact us via email at sales@fraserbicycle.com with your needs and we will work with you to fulfill the order from our kitchen table.


Fitting

Service

Pick-up/Delivery